Payments and Payment Options:
Our web store uses third-party Merchant Services such as Braintree and PayPal as the credit card Merchant Service for all transactions. These Merchant Services process billions of dollars in transactions for ecommerce and donations for the Non-Profit sector. You can pay by credit or debit card through the Merchant Service's secure payment page accessed from the secure web store checkout pages protected with industry standard security certficates.
Whichever method of payment you choose neither Foundation Software Solutions who builds and delivers NPObuzz, and who hosts this web site on our behalf, nor Save the Amazon sees any of your credit card, billing or account information - you only give this information to the secure payment service through their secure payment pages and not to NPObuzz or Save the Amazon. Hence neither Foundation Software Solutions nor Save the Amazon has access to or is able to store your credit card or debit card number or bank account number. Your privacy and security are taken seriously by both Foundation Software Solutions and Save the Amazon and and have therefore specifically set up our web site to ensure that your sensitive personal information is never put at risk.
Please Note: When you create an account in our web site, you are providing information to allow us to do a number of things including delivering your order if you placed one and to be able to contact you. This includes providing us with the shipping address for your order. Any shipping address referred to or completed on any Merchant Service payment page when you check out is not used by our web site. The only shipping address used by our web site for shipping your order to you is the one you provide directlty to the web site when you check out. This is confirmed on your order confirmation email.
Shipping and Shipping Options:
When we deliver somthing to you, our web store only uses the trackable courier services of United Parcel Service (UPS) or Federal Express (FedEx) or the United States Postal Service (USPS). We only use trackable services so that we can ensure that delivery details can be sent to you and you can track your order through the courier's web site using the tracking number we send to you when your order ships. We prize customer service and so we do not use 'send it and forget it' shipping services. When selecting UPS or FedEx, you will see Next Day, 2 Day and Ground shipping options if they are available.
Note that our web store can ship overseas - by default to Canada, Puerto Rico and the US Virgin Islands. However, we can ship to most countries where FedEx, UPS and USPS can ship. If you want to order for shipment to a country that is not currently enabled in our store, please send an email to Customer Service using the "Contact Us" link.
To allow you to check shipping costs before you order, we provide a shipping cost estimator button in your cart. When you click the shipping estimator button you will be asked for your country, state and ZIP code or Post Code (where your order will be shipped to). The delivery services will then be contacted by our web site and a shipping estimate displayed. You can expect the shipping estimate you see to be exactly the same as the shipping cost you will see at check out.
The shipping costs shown in our web store at checkout (or using the 'Estimate Shipping' button in the cart) are obtained directly from the UPS/FedEx/USPS computer systems. We do not mark up any of the shipping costs displayed!
Our web site may offer products that may come directly from different sources or suppliers. If this is the case, you will see delivery options for each item that is shipped from a different source or vendor partner. You will need to select which option you want for each of items that come from separate sources.
How Long Does It Take to Ship My Orders?
When your order is shipped, we will send you an order status change email. This will include the tracking number if available.